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Our Prescription Guarantee

Our Commitment and Guarantee

Guarantee Accurate Eyewear: We will ensure all orders and prescriptions are correct and completed in a timely manner. We own several Optical Labs so the prescription lenses we manufacturer are made from name brands Virolux which means you're getting a high quality product at a fraction of the cost at a local optical store or doctor's office.

Brand Name Prescription Lenses With The Best Money Back Guarantee In The Business: Frames Emporium is proud of the high-quality brand names we sell, from our frames to our prescription lenses. We're proud to offer you a 100% Satisfaction Money-Back Guarantee on everything we offer, so you can rest assured you'll always receive a top-quality product.

If for any reason you're not satisfied with your prescription lenses, customer service, or any other reason we will give you a complete refund for what you paid for the prescription there's No Risk To You. All you have to do is contact us within 7 days of receiving your frames for a RMA.

What We Offer

As the internet's premier resource for authentic brand-name optical frames, we are proud to offer a full range of frames in every style, from athletic to fashion designer and everything in between. We have the largest selection of optical frames at unbeatable prices, so you can always count on Frames Emporium to have the perfect frames for you at the lowest price.

What's more, we offer the finest high-index lenses for your prescription, so you can enjoy the best quality optics in your new designer frames. Our high-index lenses are wafer thin, and every pair of high-index lenses we sell comes with built-in UV-400 protection and scratch resistant coating, so you're getting a great lens at a great price.

Other online lens shops don't offer high-index lenses but give their customers "free" CR-39 lenses instead. CR-39 lenses are very low-quality lenses primarily associated with inferior frames. Unlike our high-index lenses, the CR-39 lenses are very thick and heavy. In addition, they are not scratch resistant, and they offer the lowest optical clarity.

As our customer, you may choose CR-39 lenses, but we do not recommend them. The various manufacturers of the top brand-name designer frames we sell all recommend high-index lenses over CR-39 lenses.

Our online catalog of authentic name brand optical frames is by far the most extensive you'll find anywhere on the internet. Plus, with our user-friendly web design and intuitive search engine, you can quickly and easily find any style of shade, model or brand that you're looking for, all with a few simple clicks!

Best Price Guarantee

At Frames Emporium, we guarantee you cannot beat our prices - even in our retail stores. If you find a lower price on the same frames before you buy with us, we'll match the competitor's price AND give you a $20 discount that you can apply toward your next purchase with us. Certain restrictions apply. Please check our Price Matching page here.

Customer Satisfaction Guarantee

At FRAMES EMPORIUM, your satisfaction is our goal. We want you to be 100% fully and completely satisfied when you do business with us. Whether you have purchased with us many times before online or in our stores, or whether this is your first time shopping at Frames Emporium, you can order with confidence.

Before we ship, every prescription lens order is personally checked by one of our on-site licensed optometrists, so you can be sure your new glasses will be ready to wear as soon as you receive them. And because we know you're excited to receive your new glasses, we process and ship orders every day (except Sunday) so you can have your frames as quickly as possible. We are here to make your online shopping experience a great one.

We also provide you with full, professional call center support and online support. We have online chat and toll-free telephone support at (800) 685-6184, where you can speak with trained eyewear specialists who are experts in every brand we carry.

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